Last 14 Days
Leads: 0
Live Transfers + Appointments: 1
— In the last 14 days, the account generated 0 leads and 1 live transfer or appointment with $0 in ad spend.
Last 30 Days
Leads: 0
Live Transfers + Appointments: 3
— In the last 30 days, the account generated 0 leads and 3 live transfers or appointments with $0 in ad spend.
Last 5 Appointments & Live Transfers
2026-04-23 Appointment — Anastasia Tess Gianiks
Showed
2026-05-12 Appointment — Ellis Driver
Showed
2026-05-27 Appointment — Joan
Showed
2026-06-01 Appointment — Danny
Showed
2026-06-12 Appointment — Michael
Showed
Common Concerns for the Client
- Why am I paying a retainer if there is no spend running and no leads coming in?
- It has been over 3 weeks since anyone reached out to me — does the team even know what is happening with my account?
- I have 33 active ads but zero spend and zero leads — nothing seems to be actually working
Action Steps We Are Taking
- Immediately audit why ad spend has been $0 despite 33 active ads — identify whether the account is paused, billing has lapsed, or campaigns are stuck in a disapproved or limited state and resolve the root cause before the check-in call
- Re-establish contact with Nick within 24 hours given the last touchpoint was 22 days ago — schedule a call to align on current goals, budget, and expectations before the summer pool season progresses further
- Launch at least 2 to 3 new creatives targeting summer pool build urgency and local service area audiences to refresh the creative set, since no new ads have been launched in the last 14 days
- Once spend is restored, set a minimum daily budget threshold with alerts to flag any day where spend drops to zero so this situation does not repeat without immediate internal escalation
Objections & Reframes
- Objection: Nothing is running and I am getting no leads — what am I even paying for? Reframe: You are right to call that out, and we take full ownership of the communication gap. We identified that spend went to zero and we are fixing it now — our priority this week is getting your campaigns live, refreshing your creative, and making sure you have clear visibility into what is running every week going forward.
- Objection: I have not heard from anyone in over 3 weeks — that is not acceptable. Reframe: That is completely fair and we dropped the ball on proactive communication. We are putting a recurring check-in cadence in place so you always hear from us before you have to reach out, not after.
- Objection: I have 33 ads active but zero results — why are we running so many ads if none of them work? Reframe: Having ads in an active status does not mean spend is being allocated to them — the core issue right now is that spend stopped entirely, not that the creative is failing. Once we restore spend, we will prioritize the strongest-performing ad angles and cut anything that is not pulling its weight so your budget is focused where it converts.